What is white glove service?
White glove service is a type of delivery service for products that require special handling or care due to size, fragility, or value to ship, deliver, and set up. These services are rendered by well-trained professionals conversant with the assembly and installation of the product on-site. White glove logistics services generally involve a significant amount of costs for ensuring needed precaution, hygiene, and timely delivery.
What does white glove service attitude mean?
Every logistics service provider delivers its products with utmost care; it is the white glove service attitude that sets it apart from other deliveries. The level of hygiene and precaution that needs to be maintained during white glove shipping is unmatched.
What type of products or items require a white glove delivery service?
As aforementioned, items or goods, such as jewelry, medical or lab equipment, aviation products, large household appliances, electronics, and more, which require extra care, need white glove moving service. These products cannot be left unattended due to the risk of damage or theft; therefore, they need expert hands to handle.
What are the key benefits of white glove service?
Improved customer service
For a white glove service provider, customer satisfaction is a top priority. That’s the reason they streamline every process from picking up the product, packaging it using the right material, shipping it through the suitable vehicle, final delivery, and installation.
Handling, packing, shipping, and delivering a product carefully reduces the chances of damage, ultimately ensuring customer satisfaction and reduced delivery cost.
Frees from delivery-related worries
White glove shipping gives you peace of mind that your expensive and valuable products are in safe hands. You can also forget about issues like damage or theft of the shipment during the delivery.
With white glove freight, you can be sure about on-time deliveries, which is important to delight your customers. Moreover, chances of missed & fake delivery attempts and unsuccessful deliveries are also relatively less. It also enhances your brand reputation.
What are the main processes involved in White glove service?
White glove logistics also involves specific processes that should be performed seamlessly to yield desired results. Let’s understand them all in detail-
How white glove service help in improving your customer experience?
Customers, these days, expect much more than just receiving their products on their doorsteps. They expect the product to come up with the setup and installation, so they don’t have to look for third parties. With white glove service, you can render additional service to your customers, which would further improve customer experience, reduce returns, and create a competitive edge for your brand.
White glove service ensures safe and damage-free delivery of products that require additional care and are usually expensive. It can aid in achieving customer satisfaction by providing post-delivery services such as assembly and installation of the product at the customer’s preferred place in the house. To know the benefits, processes involved, cost, and more about the white glove service, give this article a read.